At Atlas Counseling and Education LLC, we take pride in offering services tailored to meet the requirements of our clients with the utmost professionalism and support. To maintain the quality of our services and uphold operational integrity, we have established the following no-refund policy:

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1. No-Refund Policy Overview: All fees paid for our services are non-refundable. This policy is applicable to all services offered by Atlas Counseling and Education LLC, including but not limited to counseling sessions, court-mandated classes, educational programs, and related consultations. By making a payment, clients acknowledge and agree to these terms.

2. Client Responsibility to Understand Service Requirements: It is the sole responsibility of the client to ensure they understand the specific service(s) they require prior to enrollment or scheduling. Atlas Counseling and Education LLC provides information about each service to assist clients in making informed decisions. However, any misinterpretation or failure to comprehend the nature or necessity of a service does not warrant a refund under any circumstances.

3. Adherence to Rules and Expectations: Clients are expected to comply with all established rules, guidelines, and expectations outlined by Atlas Counseling and Education LLC. This includes punctuality, active participation in programs, adherence to course instructions, and respectful behavior toward staff and fellow participants. Failure to comply with any rule or expectation will result in appropriate actions, which may include termination of services without any refund.

4. Submission of Payments: All payments for services must be submitted in full and on time, as per the agreement outlined at the time of service enrollment unless specified otherwise. Clients who fail to submit payments as required will face potential suspension or termination of services, and any payments already made will remain non-refundable.

5. Course Completion and Compliance: Clients must complete all assigned coursework, activities, and assessments within the designated time frame as specified by Atlas Counseling and Education LLC. Failing to adhere to course requirements or deadlines, whether due to personal reasons or non-compliance, will result in forfeiture of any fees paid without eligibility for a refund.

6. Missed Sessions and Rescheduling:

If a client misses a session fails to attend according to company policy, they will forfeit the cost of the missed session. Clients are encouraged to notify our office in a timely manner if they need to reschedule a DWIE Program ( Only one reschedule is permitted).

7. Policy Amendments and Acknowledgement: Atlas Counseling and Education LLC reserves the right to modify, amend, or update this policy as necessary to maintain the quality and integrity of our services. Clients will be notified of any significant changes in a timely manner, but it remains the client's responsibility to review and understand the current policy terms.

Client Agreement: By proceeding with payment and enrollment in any service provided by Atlas Counseling and Education LLC, clients acknowledge that they have read, understood, and agreed to this no-refund policy in its entirety. This agreement is binding, ensuring transparency and mutual accountability between the client and Atlas Counseling and Education LLC.

 

For any questions or clarifications regarding this policy, clients are encouraged to contact our office before making any payments.

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 Ph: 214.952.7505

Email: msg@atlased.org